1. Customer
Getin Noble Bank S.A. is one of the largest banks in Poland with a majority of its share capital being held by Polish shareholders. The Bank’s product range is available in over 300 own and franchise branches and through a wide network of intermediaries. Customers of Getin Noble Bank may use modern systems of online and mobile banking. The Bank offers products intended for natural persons, small and medium-sized enterprises, local governments, housing communities and large corporations. Getin Noble has over 2.4 million customers.
2. Challenge
Getin Noble Bank needed a multi-channel system to manage online/mobile applications. The system was to provide for applications which would enable the Bank to present its product range in an attractive manner and to increase its sales effectiveness. The newly implemented applications were to be available through electronic means of communication with the Bank’s customers.
3. Solution
As part of the project, we analysed the applications selected by the Bank. We adapted the layout of applications to the Bank’s corporate standards. We implemented new functional and visual indicators to the system. The project consisted also in providing and installing a multi-channel application system in environments indicated by the Bank. We integrated the implemented solution with the selected systems at the Bank. We conducted tests and implementation in the production environment of the end-to-end processes. Currently, apart from servicing and maintenance, we are developing further applications and processes together with the Bank.
4. Result
DomData has proven itself as a partner seeking constructive solutions together with the Bank and reacting rapidly in situations required by the Bank.
