Multichannel
Customer Service

Bring multi-channel solutions to your business and manage processes effectively. Thanks to the Ferryt platform, you will expand your interactions with customers with online channels and adapt to individual customer needs, regardless of the industry. Our tools support efficient and ergonomic customer service, both internally by your employees and by external partners and intermediaries.  For each channel, Ferryt provides a user interface or a dedicated front-end tailored to its work profile.

Regardless of how the customer starts the process – on the mobile app, via the website, or in the branch – all operations can continue seamlessly in another channel, ensuring full consistency of service and access to data at every stage of the process.