After-sales
Customer Service
Increase customer service efficiency by automating post-sales processes. Our solution eliminates manual errors and allows you to handle requests faster while reducing operational costs. By using advanced automation mechanisms, you will not only improve efficiency but also build a positive image of your company.
After-sales service
After-sales service supports multi-channel communication with customers, automating routine tasks and helping to sell additional products. Control mechanisms minimise errors and an advanced decision engine speeds up the processing of requests.
Available processes include:
- claims handling
- customer product portfolio management
- selling additional products (cross-selling, up-selling)
