Managing debt collection processes does not need to be time consuming and costly. The Ferryt Debt Management solution based on the Ferryt platform automatizes and optimizes every stage of the procedure – from soft collection through court trials to debt enforcement. Implemented mechanisms make it possible to run bulk actions, communicate with clients through multiple channels, divide tasks, plan repayments and gain an insight into operations. Thanks to automation of routine processes, your institution can run debt collection operations faster, cheaper and more effectively.
Ferryt Banking Suite
Debt collection process for the banking industry
Gain full control over processes, reduce the costs of proceedings and raise efficiency in managing debts thanks to a modern debt collection process.
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Modern and effective debt management
Comprehensive and automated support of the debt collection process
Debt collection solution based on Ferryt fully automates the performance of routine actions, raising the effectiveness of debt collection and minimizing operating costs. The system groups tasks into stages and optimizes the performance of repeatable actions, enhancing the whole process. If there are any arrears, the system automatically sends notifications to clients in line with an agreed pattern.
Employees have full insight into detailed information on the client and the status of previous actions, which makes it possible to take accurate decisions. Cooperation with the Call Center system facilitates contacting clients qualified for debt collection per telephone. The debt collection module integrates with central systems of the organization and cooperates with key institutions such as Central Debt Register, debt collection officers, EPU and BIK (electronic admonition procedures and credit information bureau), ensuring that processes are up to date and run smoothly.
Flexible configuration
Debt collection on Ferryt makes it possible to freely configure the rules that qualify cases and to modify debt collection processes. Users can define which actions are to be performed automatically and which are to be performed manually.
The system distributes and harmonizes tasks in a smart fashion assigning them to the relevant persons and sending notifications of performance deadlines. As a result, debt collection is more efficient and control over the process is full and transparent.
Soft debt collection support
Ferryt Debt Management automates the processes of soft debt collection by facilitating communication with debtors and raising effectiveness of debt collection by:
- Monitoring and alerts
- Access to debtor’s data
- Automation of tasks
- Generating letters
- Managing contact with clients
- Handling of liabilities
- Recording complaints
- Blocking debt collection actions
- Field inspections
- Qualification for permanent debt collection
Hard debt collection support
Ferryt Debt Management supports advanced debt collection processes by automating legal and enforcement actions through:
- Support in debt restructuring
- Concluding arrangements and settlements
- Terminating agreements
- Injunctive proceedings
- Motions filed with the prosecutor’s office
- Enforcement proceedings monitoring
- Access to collateral data
- Debt outsourcing
See what you can gain by implementing automated debt collection processes
360° client view and contact registration
Dynamic debt collection scenarios and effective communication
Monitoring and control of debt collection costs
Advanced financial analysis and integration with Central Debt Register
Security and regulatory compliance
Automated processes and optimized actions
Learn about other Ferryt Banking Suite solutions
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